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Commercial and Consumer Debt Collection
Anywhere In The State of Colorado
Important Legal Notice:
Stokes & Wolf, P.C.
is a debt collector. This is an attempt to collect
a debt. Any information obtained will be used
for that purpose. These materials have been
prepared by Stokes & Wolf, P.C. for informational
purposes only and are not legal advice. This
information is not intended to create, and receipt
of it does not constitute an attorney-client
relationship. Internet subscribers and online
readers should not act upon this information
without seeking professional counsel. Please
do not send us confidential information until you
speak with our office and get authorization to
send that information to us.
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Toll Free Phone: 888-499-9642
Office Phone: 303-753-0100
Office Fax: 303-753-0310
The Executive Club Building
1776 S. Jackson Street, Suite 900
Denver, Colorado 80210
Colorado Office Share For Out Of State
Collection Agencies
Stokes & Wolf, P.C. would like to share our
Colorado office with your collection agency to
enable you to comply with collection agency
licensing requirements in accordance with
the Colorado Fair Debt Collection Practices
Act. Our office currently serves as the
Colorado office for over 50 out of state
collection agencies thus ensuring complete
compliance with the collection agency
licensing requirements. As discussed below,
we would likely be providing an upgrade over
your current Colorado office share
arrangement or virtual collection office
agreement.
In 2010, House Bill 10-1222 continued the
collection agency licensing requirements of
the Colorado Fair Debt Collection Practices
Act that your collection agency must maintain
a Colorado collection office if you are going
to do business here. The bill also requires
that you include your in-state collection
agency office address and phone number in
your written communications to Colorado
debtors and also requires that your in-state
collection agency office accept debtor
payments made at that office. Rule 1.09(1)(c)
and Rule 2.01(2) of the Rules of the
Administrator, Colorado Fair Debt Collection
Practices Act implement these new collection
agency licensing requirements.
As a result of these changes, more
consumer debtors are calling the in-state
collection agency office and coming in with
payments or to discuss the account. This
creates risk for the in-state collection agency
office personnel of violating the Federal Fair
Debt Collection Practices Act and the
Colorado Fair Debt Collection Practices Act.
It is critical that in-state collection agency
office personnel be fully knowledgeable
about and able to comply with these Acts
since both your collection agency and the in-
state collection agency office provider could
be sued for in-state collection agency
violations. This collection agency liability for
violations of the Colorado Fair Debt
Collection Practices Act is stated in Rule
1.09(2).
About Our Law Firm & Staff (Colorado
Office Share For Out Of State Collection
Agencies)
Our law firm’s practice has for many years
been limited to commercial and consumer
debt collection so our staff is fully
knowledgeable about both the Federal and
Colorado Fair Debt Collection Practices
Acts. We have served as a local Colorado
collection office to out-of-state collection
agencies since 1994 without one complaint
about a violation of the Acts. We have a
personable staff for dealing with your debtors
both on the phone and in person and
who debtors find most helpful. Our
Agreement For Colorado Office Sharing For
Out Of State Collection Agencies provides
that we will hold you harmless for any of our
office’s violations of either the Federal Fair
Debt Collection Practices Act or the
Colorado Fair Debt Collection Practices Act.
Dealing With Your Debtors (Colorado
Office Share For Out Of State Collection
Agencies)
To deal with your debtors who choose to call
the Colorado collection office, our phone
system routes that call to a voicemail
answering with the name of your company.
This is possible because when you use our
office, we will assign you a Colorado office
phone number unique to your collection
agency. The voicemail directs the debtor to
press 1 to speak to the next available agent,
which will then route the call directly to your
office without us having to speak to your
debtor. The second voice mail option directs
any debtors wishing to make an appointment
in your Denver, Colorado office to press 2,
which will ring another line in our office which
we will answer to set up an appointment for
the debtors to come in to make a payment or
to discuss the account in person. If they want
to discuss the account, we will of course
conference in your collector, who will handle
the discussion. If they make a payment, we
e-mail you immediately to advise you of the
payment so that you can post the payment
by the next business day as required by Rule
2.12. This sophisticated phone system
results in your debtors reaching your home
office instantly the same as if they had called
your office directly but still enables the few
debtors wishing to meet in person at this
office to do so.
Your Local Colorado Office (Colorado
Office Share For Out Of State Collection
Agencies)
Our office also complies with the collection
agency requirements Rule 1.09(a) requiring
that we post signs or directories displaying
all collection agencies for whom our office
provides a local Colorado office. We provide
such a directory at our office suite and on the
lobby building directory. In talking to other
office providers, we find that they have not
been complying with this requirement. This
failure could expose you to liability.
Fees For Your Local Colorado Office
(Colorado Office Share For Out Of State
Collection Agencies)
We would like to provide you with your
Colorado office starting upon the termination
of any current contract you have for an in-
state office. Our fee is $1200.00 per year
payable January 1st. We will prorate the
charge for a partial year. For no additional
charge, Stokes & Wolf, P.C. will serve as the
registered agent for service for your
business in Colorado.
Please call our office with any questions
regarding our office share opportunities. We
will provide you with a copy of our standard
contract if you call us or use our email form
specific for this purpose.
Colorado Fair Debt Collection Practices Act
And Rules Of The Administrator
Stokes & Wolf, P.C.
The Executive Club Building
1776 S. Jackson Street
Suite 900
Denver, Colorado 80210
Toll Free Phone 888-499-9642
Office Phone 303-753-0100
Office Fax 303-753-0310
All collections are covered with a $500,000.00
lawyers liability policy.
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