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Commercial and Consumer Debt Collection
Anywhere In The State of Colorado
Important Legal Notice:
Stokes & Wolf, P.C.
is a debt collector. This is an attempt to collect
a debt. Any information obtained will be used
for that purpose. These materials have been
prepared by Stokes & Wolf, P.C. for informational
purposes only and are not legal advice. This
information is not intended to create, and receipt
of it does not constitute an attorney-client
relationship. Internet subscribers and online
readers should not act upon this information
without seeking professional counsel. Please
do not send us confidential information until you
speak with our office and get authorization to
send that information to us.
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Toll Free Phone: 888-499-9642
Office Phone: 303-753-0100
Office Fax: 303-753-0310
The Executive Club Building
1776 S. Jackson Street, Suite 900
Denver, Colorado 80210
Colorado Collection Agency
Requirements - Overview
Stokes & Wolf, P.C. would like to serve as
your Colorado office to enable you to comply
with the Colorado collection agency
requirements in accordance with the
Colorado Fair Debt Collection Practices Act.
Our office currently serves as the Colorado
office for over 50 out of state collection
agencies thus ensuring complete compliance
with the Colorado collection agency
requirements. As discussed below, we would
likely be providing an upgrade over your
current Colorado office sharing arrangement.
In 2010, House Bill 10-1222 continued the
collection agency requirement of the
Colorado Fair Debt Collection Practices Act
that your collection agency must maintain a
Colorado office if you are going to do
business here. The bill also requires that you
include your in-state collection agency office
address and phone number in your written
communications to Colorado debtors and
also requires that your in-state collection
agency office accept debtor payments made
at that office. Rule 1.09(1)(c) and Rule
2.01(2) of the Rules of the Administrator,
Colorado Fair Debt Collection Practices Act
implement these new collection agency
requirements.
As a result of these changes, more
consumer debtors are calling the in-state
collection agency office and coming in with
payments or to discuss the account. This
creates risk for the in-state collection agency
office personnel of violating the Federal Fair
Debt Collection Practices Act and the
Colorado Fair Debt Collection Practices Act.
It is critical that in-state office personnel be
fully knowledgeable about and able to
comply with these Acts since both your
collection agency and the in-state office
provider could be sued for in-state collection
agency office violations. This collection
agency liability for violations of the Colorado
Fair Debt Collection Practices Act is stated in
Rule 1.09(2).
About Our Law Firm & Staff (Colorado
Collection Agency Requirements)
Our law firm’s practice has for many years
been limited to commercial and consumer
debt collection so our staff is fully
knowledgeable about both the Federal and
Colorado Fair Debt Collection Practices
Acts. We have served as a local Colorado
office to out-of-state collection agencies
since 1994 without one complaint about a
violation of the Acts. We have a personable
staff for dealing with your debtors both on the
phone and in person and who debtors find
most helpful. Our Agreement For Colorado
Office Sharing For Out-Of-State Collection
Agency provides that we will hold you
harmless for any of our office’s violations of
either the Federal Fair Debt Collection
Practices Act or the Colorado Fair Debt
Collection Practices Act.
Dealing With Your Debtors (Colorado
Collection Agency Requirements)
To deal with your debtors who choose to call
the Colorado office, our phone system routes
that call to a voicemail answering with the
name of your company. This is possible
because when you use our office, we will
assign you a Colorado office phone number
unique to your collection agency. The
voicemail directs the debtor to press 1 to
speak to the next available agent, which will
then route the call directly to your office
without us having to speak to your debtor.
The second voice mail option directs any
debtors wishing to make an appointment in
your Denver, Colorado office to press 2,
which will ring another line in our office which
we will answer to set up an appointment for
the debtors to come in to make a payment or
to discuss the account in person. If they want
to discuss the account, we will of course
conference in your collector, who will handle
the discussion. If they make a payment, we
e-mail you immediately to advise you of the
payment so that you can post the payment
by the next business day as required by Rule
2.12. This sophisticated phone system
results in your debtors reaching your home
office instantly the same as if they had called
your office directly but still enables the few
debtors wishing to meet in person at this
office to do so.
Your Local Colorado Office (Colorado
Collection Agency Requirements)
Our office also complies with the collection
agency requirements Rule 1.09(a) requiring
that we post signs or directories displaying
all collection agencies for whom our office
provides a local Colorado office. We provide
such a directory at our office suite and on the
lobby building directory. In talking to other
office providers, we find that they have not
been complying with this requirement. This
failure could expose you to liability.
Fees For Your Local Colorado Office
(Colorado Collection Agency
Requirements)
We would like to provide you with your
Colorado office starting upon the termination
of any current contract you have for an in-
state office. Our fee is $1200.00 per year
payable January 1st. We will prorate the
charge for a partial year. For no additional
charge, Stokes & Wolf, P.C. will serve as the
registered agent for service for your
business in Colorado.
Please call our office with any questions.
We will provide you with a copy of our
standard contract if you call us or use our
email form specific for this purpose.
Colorado Fair Debt Collection Practices Act
And Rules Of The Administrator
Stokes & Wolf, P.C.
The Executive Club Building
1776 S. Jackson Street
Suite 900
Denver, Colorado 80210
Toll Free Phone 888-499-9642
Office Phone 303-753-0100
Office Fax 303-753-0310
All collections are covered with a $500,000.00
lawyers liability policy.
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